m88 link FAQ

We at m88 link protect your personal information using industry-standard encryption and secure data storage. Your password is hashed and never stored in plain text. Your government ID and proof of residence are encrypted and stored on secure servers. We do not share your personal data with third parties except where required by law or to process your payments. Your data may be transferred to servers outside your jurisdiction — by using m88 link, you consent to this transfer. We recommend enabling two-factor authentication on your account for additional security. Never share your password or two-factor authentication codes with anyone, including m88 link staff. For detailed information about how we collect, use, and protect your data, read our Privacy Policy

Our m88 link support team handles English and Indonesian. You can contact us in either language through the help centre chat, email, or phone. Response times are typically within one business hour during standard support hours (Monday to Friday, 09:00–18:00 local time). For urgent account issues such as suspected unauthorised access, contact support immediately — we have a dedicated security team available outside standard hours. If you need support in another language, our team will do their best to assist or connect you with a translator. For complex legal or compliance questions, we may direct you to our legal team, which may take longer to respond.

m88 link is available only where local law permits online gaming and sports betting. We do not offer m88 link in jurisdictions where online wagering is prohibited. We do not claim to be licensed in any specific country or region. Users are responsible for verifying that access and use of m88 link comply with the laws of their own jurisdiction. If you are unsure whether m88 link is available in your location, contact our support team or review our Legal NoticeIf we detect that you are accessing m88 link from a prohibited jurisdiction, we may suspend or terminate your account. We operate with jurisdiction-restricted access — this means we monitor for restricted-jurisdiction usage and take action to comply with applicable law.

m88 link supports deposits across a range of amounts to suit different users. Minimum and maximum account preferences vary by payment method. E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) typically have lower minimums and maximums than bank transfers. Bank transfers (online payment, e-wallet, mobile banking, local payment) may have higher limits. Check the Deposit page in your account for the exact limits for each payment method — these are displayed when you select your preferred method. If you need to deposit an amount outside the standard range, contact our support team to discuss options. Deposits are processed instantly for e-wallets and typically within one business day for bank transfers. No deposit fees are charged by m88 link.

m88 link covers major football tournaments including Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League, Premier League, and World Cup qualifiers. We offer game information on matches from these leagues and tournaments, with markets for match result, over/under goals, and other standard betting options. During major tournaments such as Piala Asia or Champions League knockout stages, we expand our market offerings. Live scores and match updates are available in the m88 link app and website. For a complete list of upcoming matches and available markets, check the Football section of our platform. If a specific match or market is not available, contact support — we may be able to add it upon request.

m88 link offers live-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger. Our live studios feature professional dealers and multi-camera feeds so you can see the action in real time. Each game has its own rules and betting limits — review the game rules before placing your first wager. Live-dealer games are available 24 hours a day. You can join a table at any time, and your bets are placed in real time with the dealer. If you have questions about a specific game's rules or betting options, contact support or review the game rules in the help centre.

m88 link offers a range of slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Each slot has its own theme, paylines, and bonus features. You can play slots at any bet level, from low-stake to high-stake. Slot games are available 24 hours a day on the m88 link app and website. Before playing a new slot, review its rules and paytable to understand how it works. If you have questions about a specific slot's features or payout structure, contact support.

Yes, m88 link offers esports betting on Mobile Legends, Free Fire, and PUBG Mobile. We cover major esports tournaments and regional competitions. Esports markets operate similarly to football markets — you can bet on match outcomes, map winners, and other esports-specific options. game information are updated in real time during matches. For a list of upcoming esports matches and available markets, check the Esports section of m88 link. If you have questions about esports betting rules or a specific market, contact support.

To reset your password on m88 link, click "Forgot password?" on the login page. Enter your email address or username, and we will send a password-reset link to your registered email. Click the link in the email and follow the instructions to create a new password. Your new password must be at least 8 characters and include uppercase, lowercase, and numbers. If you do not receive the reset email within subject to verification, check your spam folder or contact support. For security reasons, password-reset links expire after 24 hours. If your link has expired, request a new one. Never share your password-reset link with anyone.

If you suspect unauthorised access to your m88 link account, contact our security team immediately. Do not log in to your account if you believe it has been compromised. Call our support line or use the help centre to report the issue. Our security team will freeze your account pending investigation. We will review your account activity and transaction history to identify any unauthorised access. If we confirm unauthorised activity, we will work with you to secure your account and process any fraudulent transactions. To prevent unauthorised access, enable two-factor authentication, use a strong password, and never share your login credentials with anyone.

To enable two-factor authentication (2FA) on m88 link, log in to your account and go to Account Settings. Select "Security" and click "Enable Two-Factor Authentication". You will be prompted to choose between SMS (text message) or authenticator app. If you choose SMS, we will send a code to your registered phone number each time you log in. If you choose an authenticator app, download an app such as Google Authenticator or Authy, scan the QR code displayed on m88 link, and enter the code shown in the app. Once 2FA is enabled, you will need to enter a code every time you log in. Save your backup codes in a safe place — you can use these to regain access if you lose your phone. We strongly recommend enabling 2FA for all accounts.

To withdraw funds from m88 link, log in to your account and go to the Withdrawal section. Select your preferred payment method (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet). Enter the amount you wish to withdraw and confirm. Your withdrawal request will be reviewed by our compliance team — this typically takes 1–2 business hours. Once approved, funds are transferred to your payment method. E-wallet withdrawals typically arrive within subject to verification; bank transfers may take 1–3 business days depending on your bank. If your withdrawal is delayed, contact support with your withdrawal reference number. Withdrawals are subject to verification windows and compliance review.